CM Design Policies
Terms & Conditions
Welcome to CM Design! These Terms and Conditions govern your use of our website and your interactions with us. Please read the following terms carefully. By accessing or using our website, you agree to comply with and be bound by these terms.
1. General Terms
1.1 Acceptance of Terms: By using our website, you agree to abide by these Terms and Conditions.
1.2 Updates to Terms: CM Design reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting.
2. Product Information and Pricing
2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the completeness or accuracy of the information on our website.
2.2 Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.
3. Orders and Payments
3.1 Order Acceptance: Receipt of an order confirmation does not guarantee our acceptance of an order. We reserve the right to refuse or cancel an order for any reason.
3.2 Payment: All payments are processed securely. We accept Debit, Credit Card, After-pay, and Affirm as payment methods.
4. Shipping and Delivery
4.1 Shipping Times: Estimated shipping times are provided for reference only. Actual delivery times may vary.
4.2 Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer.
5. Returns and Refunds
Refer to our "Retail Return and Refund Policy" for information on returns and refunds.
6. Intellectual Property
6.1 Ownership: All content on our website, including but not limited to text, images, logos, and trademarks, is the property of CM Design and is protected by intellectual property laws.
6.2 Use of Content: You may not reproduce, modify, distribute, or otherwise use our content without our written permission.
7. Privacy Policy
Refer to our "Privacy Policy" for information on how we collect, use, and disclose your personal information.
8. Limitation of Liability
8.1 Disclaimer: CM Design is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
8.2 Indemnification: You agree to indemnify and hold CM Design harmless from any claims, losses, or damages, including legal fees, arising out of your use of our website or violation of these Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of California.
For any questions or concerns regarding these Terms and Conditions, please contact us at Info@designingbycm.com.
Thank you for choosing CM Design!
Return Policy
Thank you for shopping at CM Design. We appreciate your business and want to ensure your satisfaction with our products. Please take a moment to review our standard Retail Return and Refund Policy.
1. Returns
1.1 Eligibility for Returns
We accept returns within 15 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
1.2 Return Process
To initiate a return, please follow these steps:
Contact our Customer Service team at Orders@designingbycm.com to obtain a Return Merchandise Authorization (RMA) number.
Clearly mark the RMA number on the outside of the package.
Pack the item securely, including all original packaging.
Ship the item to the address provided by our Customer Service team.
Please note that the customer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.
2. Refunds
2.1 Refund Process
Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days; depending on the processing time of your financial institution.
Privacy Policy
Welcome to CM Design. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information: When you place an order, register on our website, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, and phone number.
1.2 Payment Information: We collect payment information when you make a purchase, but we do not store or process this information ourselves. All payment transactions are securely processed by our third-party payment service providers.
1.3 Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.
2.2 Communication: We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt-out of promotional emails at any time.
2.3 Improving Our Services: We may use aggregated and anonymized data to analyze trends and improve our website, products, and services.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as shipping companies and payment processors.
3.2 Legal Requirements: We may disclose your information if required by law or in response to a legal request.
4. Security
4.1 Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Cookies and Tracking Technologies
5.1 Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact your ability to use our website.
6. Your Rights
6.1 Access and Correction: You have the right to access and correct your personal information. Contact us at Info@designingbycm.com to request access or corrections.
6.2 Data Deletion: You can request the deletion of your personal information. However, we may retain certain information for legal or administrative purposes.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting.
8. Contact Information
For any questions or concerns regarding our Privacy Policy, please contact us at Info@designingbycm.com.
Thank you for choosing CM Design!